Privacy policy

Purpose of Processing	Type of Data	Lawful Basis for Processing (including basis of legitimate interest)
To register you as a new    customer	(a) Identity (b) Contact	Processing is necessary for the performance of a contract (to create and manage your account) and to fulfill your request for our services.
Processing bookings and providing services	(a) Identity (b) Contact (c) Transaction	Processing is necessary for the performance of a contract (to provide the service you have requested) and to manage your bookings effectively.
Managing payments, fees, and charges	(a) Identity (b) Contact (c) Financial (d) Transaction	Processing is necessary for the performance of a contract (to process payments) and for our legitimate interest in recovering debts owed to us.
Communicating service-related information (e.g., booking confirmations)	(a) Identity (b) Contact	Processing is necessary for the performance of a contract (to keep you informed about the status of your bookings and services) and for our legitimate interest in providing good customer service and keeping you updated on changes.
Complying with legal obligations (e.g., tax reporting)	(a) Identity (b) Contact (c) Financial	Processing is necessary to comply with legal obligations, such as tax and financial reporting laws. We are required to collect and retain certain data to comply with regulatory requirements.
Sending marketing communications (with your consent)	(a) Identity (b) Contact (c) Profile (d) Marketing and Communications	Processing is based on your consent, which you provide when opting in to receive marketing communications. You can withdraw your consent at any time.
Enhancing and securing the Website	(a) Technical (b) Usage	Processing is necessary for our legitimate interest in ensuring the security of the Website, improving its performance, and enhancing user experience through data analysis, troubleshooting, and testing.

 

Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third-party service providers (e.g., payment processors, airlines, or airport authorities) for fulfilling your booking.
• Legal and Regulatory Authorities: To comply with legal obligations, we may share data with regulators or law enforcement.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.

 

International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure an adequate level of protection by using:

• Standard Contractual Clauses approved by the European Commission.
• Transferring to countries that the European Commission has deemed to provide an adequate level of data protection.

 

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements. Generally, we retain data:

• For booking-related purposes: 7 years (to comply with financial and tax laws).
• For marketing purposes: Until you withdraw your consent or request deletion.

 

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: Request access to your personal data and obtain a copy.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data under certain conditions (e.g., when the data is no longer necessary).
• Right to Restrict Processing: Request a temporary halt to the processing of your data in certain situations.
• Right to Data Portability: Request a copy of your data in a machine-readable format to transfer it to another service.
• Right to Object: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: If we process your data based on your consent, you can withdraw it at any time.

 

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized manner, including encryption and access control measures.

Cookies

Our Website uses cookies to improve your experience. Cookies are small data files stored on your browser. You can adjust your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

Third-Party Links

This Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy notice of every website you visit.

Marketing Communications

With your consent, we may send you promotional offers or updates. You can opt out of receiving these communications at any time by following the unsubscribe link in our emails or contacting us directly.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and where appropriate, notified to you by email. Your continued use of the Website after such changes will constitute your acceptance of the updated terms.